We offer a 7 day return policy and exchange policy on our products from the date of delivery, provided the product was returned in the same condition as it was delivered.
Refunds will be processed within 72 hours after the product reaches back to our warehouse. It is the responsibility of the customer to ensure the reverse delivery and safe transit for the item returned/exchanged.
Please ensure products have not been worn, used, washed with their labels and tags intact and in original condition to be eligible for returns/exchange.
A reverse shipment and re-stocking fee of Rs 200 will be charged and deducted from the refund/exchange, regardless of the number if items.
Prepaid orders will be refunded back to original payment account, for COD orders we offer a store credit equivalent to the purchase amount.
In case of a defected item, please email us the pictures and your concerns within 24 hours of delivery, failing to do so will deem the product as in eligible for returns/exchange.
For All Returns/Exchange requests please email us at vanhood.sales@gmail.com
